The Benefits of Implementing WeCom Call Monitoring
WeCom
call monitoring is something you should take seriously if you use WeChat in
your business. When the coronavirus pandemic struck the world, businesses
worldwide shifted towards hybrid and full remote working modes. Due to this,
the demand for online collaborative working as well as instant messaging
solutions grew exponentially.
The
WeCom application is one of the communication platforms that has helped the
labor force across the world continue business-related communication without
any interruption. It has done this by facilitating independent personal as well
as business messaging with WeChat communications.
Also
known as WeChat work, WeCom is one of the most popular internal communication
applications with office automation tools developed by Tencent China. It offers
a communication experience similar to the standard WeChat app but also a more professional
version.
Use
of WeCom skyrocketed with the first wave of the coronavirus outbreak as
employees in different organizations found it a helpful tool to continue
business work remotely. This app consists of useful office automation and
management features such as attendance marking, approvals, and reporting. It
also features the Wexin integration that enables cooperative payments and
mini-programs, providing the ability to offer better customer services.
There
are many reasons why organizations need to implement WeCom
call recording. One reason is according to the Tencent WeCom Software
License and Service Agreement as well as the WeCom Account Usage Rules, users need
to comply with specific rules about the message content they can send. There
are three types of violations that can occur through WeCom, and some defined
penalties are applicable for each type. The violations include sending fraudulent,
false, harassment, and illegal content, content that threatens the security of
the organization, and fictitious transactions to users.
For more information on the benefits of
implementing WeCom call monitoring, visit our website at https://www.telemessage.com/
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