Archiving Text Messages

  Investing in a compliant WhatsApp archiving solution is a must if you have allowed use of WhatsApp for business related communications in your company.  With over 2 billion users worldwide, it is without doubt that WhatsApp is one of the most important mobile channels that businesses should not fail to take advantage of to reach their customers. However, due to compliance and data security risks that are associated with using this tool, there are companies that choose to ban its use in the workplace – and in doing so they waste a significant opportunity to engage partners and customers on one of the platforms that they commonly use. One of ways that investing in a WhatsApp archiving solution will help you is that it will help enhance your customer engagement. If your customers cannot engage with you on WhatsApp and other mobile channels, then your business reputation as well as long term growth will be at risk. Providing customer support on WhatsApp in increasingly becoming...

If you are an owner of a company or organization, you need to know what public records text archiving is and if it is something that can be used in your business. Your company’s text messages need to be archived. The reason for this is that it is important for the reputation and security of your company. Text messages have become the mainstay of modern communication, both for business communication and personal use. Due to the increased use of mobile devices in business, it is even more important that your company archives mobile communication that is created by or sent by those devices. Bring Your Own Device (BYOD) polices are being adopted or embraced by most companies nowadays. So as a company owner, you need to know the risks associated with employees that use their personal devices for business efforts. Because of BYOD, you can help protect yourself and the interests of your company by implementing mobile device policies that include the requirements for archiving elect...