With the world faced with the coronavirus pandemic, you need to know the steps to take in order to comply with MiFID phone recording requirements if you are a business owner. This pandemic brought with it multiple challenges to financial institutions, especially regarding compliance to MiFID II requirements. Whether you own a credit institution and investment firm, you must record all telephone conversations that are connected with the investment services and activities’ performance. The pandemic and the work from home setups that companies have adopted have made it challenging to comply with MiFID II’s regulatory requirements. You can conduct privacy impact assessments and implement new controls to secure your communications and make sure that the conversations remain private. These should be done in conjunction with updating policies on privacy and compliance, reflecting the new working practices. If you are a senior manager in your business, you can take various steps to moni...