Archiving Text Messages

  If you own a financial service organization,   not only are you under pressure from   regulatory authorities to put place effective systems and policies for mitigating cybersecurity risks as well as potential breaches,   but you are also supposed to archive text messages and record business related voice calls, including WhatsApp voice calls.   For instance, if you own a bank, you are supposed to record all customer transactions and voice calls as proof that you comply with the request of customers and that you have not breached any laws. Below are some of the financial industry best practices for WhatsApp call recording that you are supposed to follow.   First of all, you need to have clear archiving policies in place and the enforce them. You will be surprised to know that most of the biggest breaches in history are not as a result of deliberate misuse of customer information. Instead, they are as a result of human error, such as accidentally publish...

  Public records archiving is important for various reasons.   Archiving is a very crucial records management process that you need to be familiar with as a business person or employee. The consequences of failing to understand the archiving processes of your business could pose serious problems later on. It is important to keep in mind that archived data can be made active again, because the implication of not being able to access information again in future is one of the things that dissuade business people from archiving their records. So how exactly can you benefit from public records archiving? First of all, archiving can help prevent data loss.   If information is not archived on secure, central repository, it could be lost forever. Chances of your staff accidentally deleting or misplacing a file may be slim, but it is something that can definitely happen. At times, data recovery experts might be able to retrieve this information, but it can take time, cost a lot...

  With WhatsApp being one of the most popular social apps these days, chances that you are leveraging it in your business to reach more customers. This app can make it easier for your employees to communicate with customers. However, in order to use this app properly and get the most out of it, you must have clear policies and systems in place to make sure that you remain compliant with various WhatsApp call recording regulations.   You must record calls or text messages between your employees and customers as proof that you comply with the request of the customers and are not breaching any laws. One of the industry best practices for WhatsApp call recording that you need to adhere to is make sure clear standards for data access are established.   It is very important to make sure that only authorized individuals can access the archive database, like those that keep information related to customer’s order records, financial information as well as employees’ corresponde...

                                                      If you have a business in the health sector, HIPAA secure messaging is something that you definitely want to take advantage of.   It can be defined as the exchange of patient information or protected health information between nurses, physicians and hospital employees via secure and encrypted platforms that adhere to the mandates of the Health Insurance Portability and Accountability Act regulations.   If your employees do not use a HIPAA-secure application when exchanging messages that contain protected health information, it can result into HIPAA fines. So what are the benefits of using a HIPAA secure messaging app? The first benefit is decreased costs and improved efficiency. A study that was conducted by the Ponemon Institute showed that the traditional use of pagers in the h...

In today’s healthcare environment, low security and outdated methods of communication are not cutting it anymore. A lot of hospitals insurance facilities and physician practices are adopting secure messaging apps for their internal needs. The secure messaging apps used in these institutions are built to be HIPAA compliant and are modeled after the simplicity of consumer instant messaging solutions. What this means is that employees can share sensitive, important patient information without the risk of security breaches, data theft or regulatory non-compliance. HIPAA secure messaging can deliver the following tangible benefits to healthcare organizations. One of them is total compliance. In the recent past, HIPAA mandates have been amended to include use of instant messaging technology.   Healthcare organizations and hospitals that do not meet the compliance requirement face a fine of up to $50,000 for a single infraction and up to 1.5 million dollars for repeated violatio...

Investing in a HIPAA compliant messaging app is very important for your business. A HIPAA compliant texting app is a secure messaging solution that enables healthcare organizations to safeguard electronically protected health information while still allowing for an open flow of communication between authorized users. When you choose an app for HIPAA secure messaging, you need to make sure that it meets the healthcare industry standards for security as well as privacy during the communication of electronic protected health information (ePHI) with a secure alternative to text messaging. The best app that you can use for HIPAA secure messaging is TeleMessage. Because of the features included in this secure messaging solution, it ensures that system administrators can audit access to encrypted ePHI as well as any transmission of confidential data in compliance with the HIPAA regulations. In most healthcare facilities, secure text messaging is used to keep sensitive communication...