How To Ensure Communication Compliance In A Post-Covid World

 

mobile compliance

If you are a company owner, you need to know what to do in order to ensure communication compliance in a post-covid world. When the Covid-19 pandemic struck the world, it brought about many changes in the lives of people all around the world. While the pandemic brought a crisis to businesses in the initial days, the amount of flexibility that was needed to continue the business shattered long-standing conventional practices. Banks and financial firms also faced the need to shift to the work-from-home culture. A lot of people resorted to working from home, attended online meetings, and still managed to be productive.

During this trying time, communication as the greatest challenge. Video conferencing tools that companies used to host internal meetings were now being utilized for all meetings, as physical meetings were no longer possible.

When employees started working from home, the need for new communication methods started to emerge. Before this, the use of mobile instant messaging applications such as WhatsApp, WeChat, Signal, and Telegram was not allowed in financial service firms. However, because of the evolving circumstances, customers needed a communication channel where they could get a trustworthy feel from the brokers and traders, remotely. This swift and easy approach of mobile messaging applications has now made them the preferred choice of communication among customers and traders.

Regulatory compliance teams usually have to deal with multi-jurisdictional complexity. However, there has been a shift among the compliance teams for a platform-centered approach. With such an approach, compliance teams can address their global regulatory requirements. The evolution from a rapid response and react model to an always-on continuous mobile compliance model has made the development of comprehensive data strategies more important. This new focus has also drawn the attention of CTOs and CIOs, something that ensures greater attention to compliance at the “C” level.

For more information on how to ensure communication compliance in a post-covid world, visit our website at https://www.telemessage.com/

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