The Benefits of Signal Message Archiving

 

Do you Signal for communication purposes in your business? If you do, you need to make sure that you implement a good Signal message archiving solution. There is so much that you can gain from text archiving, including unparalleled insights into your marketing strategy, protecting your brand reputation and ensuring you remain compliant.

Even though text and other instant messaging services make communication for organizations easier than ever before, they also poses some unique risks. Fortunately, text archiving can help your organization reap the benefits of SMS and instant messaging communication while mitigating the potential risks.

There are various ways that Signal recording can protect and strengthen your organization. One of them is ensuring you remain compliant. With both client-facing and internal communications being conducted over such a diverse array of channels, including phone calls, email, text messages and messengers, it is very easy for policies around communication to fall by the wayside.

As working from home continues to blur the line between what constitutes official business communications, and employees find themselves interacting with clients and colleagues alike via their mobile phones, mistakes are very likely to happen.  Even though it may be drilled into an employee’s head that all business-related conversations conducted over email need to be saved, keeping in mind that policy when chatting in a more casual forum, such as SMS or WeChat, may prove challenging.

In most regulated industries, there are strict requirements around recording business communications, regardless of the channel through which they are conducted. A lax approach towards compliance can spell disastrous consequences for your business. As experienced in recent multi-million dollar fines for companies and banking fines for individuals that have not remained in compliance with business communications, it is without doubt that the learning curve for violations is very steep.

For more information on the benefits of Signal message archiving, visit our website at https://www.telemessage.com/

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