How To Choose And Implement The Right Call Archiving Solution In Your Business
If
you are a business owner, it is important to choose and implement the right
voice call recording solution to ensure compliance with MiFID II call
archiving requirements. But with so many vendors in the market, choosing
the right one to stay compliant can be a challenging task. If you already have
one, how do you know if it meets the specific requirements of this heavy, blunt
financial regulation?
Compared
to the previous version, the call recording requirements of MiFID II have a
broader scope in terms of individuals and firms that must record their phone
conversations, especially mobile calls. The companies and organizations in this
sector are supposed to monitor and capture voice calls of anyone providing
financial advice to their clients. What this essentially means is that you must
have a call recording tool that you can deploy to all mobile devices present
within and outside your workplace, no matter their ownership, network and
platform.
With
that said, without any prior knowledge on what to look for in a mobile voice
call archiving software, selecting the right one that can fulfill your
compliance needs can be a challenging task. To make the selection process
easier, you will need to know the core capabilities that your voice call
recording and the archiving solution must have.
One
of the core capabilities of a compliant mobile
archiving solution is fast implementation and scalability. You need to make
sure that the mobile voice call recording solution you are choosing is easy and
quick to install, because lengthy software and hardware installation could
disrupt your operations and compliance measures.
It
is also very important to make sure that the archiving solution you are
choosing can scale with the ever-changing regulations and can be integrated
with other best-in-class solutions that will help your company stay one step
ahead of the regulatory compliance and avoid the issues triggered by vendor
lock-in.
For more tips on how to choose and
implement the right call archiving solution in your business, visit our website
at https://www.telemessage.com/
Comments
Post a Comment