How To Choose And Implement The Right Call Archiving Solution In Your Business

 

If you are a business owner, it is important to choose and implement the right voice call recording solution to ensure compliance with MiFID II call archiving requirements. But with so many vendors in the market, choosing the right one to stay compliant can be a challenging task. If you already have one, how do you know if it meets the specific requirements of this heavy, blunt financial regulation?

Compared to the previous version, the call recording requirements of MiFID II have a broader scope in terms of individuals and firms that must record their phone conversations, especially mobile calls. The companies and organizations in this sector are supposed to monitor and capture voice calls of anyone providing financial advice to their clients. What this essentially means is that you must have a call recording tool that you can deploy to all mobile devices present within and outside your workplace, no matter their ownership, network and platform.

With that said, without any prior knowledge on what to look for in a mobile voice call archiving software, selecting the right one that can fulfill your compliance needs can be a challenging task. To make the selection process easier, you will need to know the core capabilities that your voice call recording and the archiving solution must have.

One of the core capabilities of a compliant mobile archiving solution is fast implementation and scalability. You need to make sure that the mobile voice call recording solution you are choosing is easy and quick to install, because lengthy software and hardware installation could disrupt your operations and compliance measures.

It is also very important to make sure that the archiving solution you are choosing can scale with the ever-changing regulations and can be integrated with other best-in-class solutions that will help your company stay one step ahead of the regulatory compliance and avoid the issues triggered by vendor lock-in.

For more tips on how to choose and implement the right call archiving solution in your business, visit our website at https://www.telemessage.com/


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