How To Ensure Communication Compliance In The Post-Covid World

 

Knowing how to ensure communication compliance in a post-covid world is a challenge that a lot of businesses are faced with right now. The advent of the Covid-19 pandemic brought about many changes in the lives of people all over the world. While the pandemic brought a crisis to businesses in the initial days, the amount of flexibility that was needed to continue the business shattered long-standing conventional practices. Banks and financial service firms also faced the need to shift to the work-from-home culture. People started working from home, attended online meetings, and still managed to be productive.

During this time, communication was the greatest challenge. Video conferencing tools that the companies used to host internal meetings were now being used for all meetings. This is because physical meetings were no longer possible. As the work from home setups started being established by employees, the need for new communication methods started to emerge, and the need for mobile compliance become apparent.

Previously, the use of mobile instant messaging applications such as Telegram, WhatsApp, WeChat and Signal was not permitted in financial organizations. However, because of the evolving circumstances, customers require a communication channel where they can get a trustworthy feel from the brokers and traders, remotely. The swift and easy approach of mobile messaging applications is what has made them the preferred choice of communication among customers and traders.

Regulatory compliance teams usually have to deal with multi-jurisdictional complexity, but recently, there has been now a shift among the compliance teams for a platform-centered approach. This approach helps compliance teams to address their global regulatory requirements. The evolution from a rapid response and react model to an always-on continuous compliance model has made the development of comprehensive data strategies very important. This new focus has also drawn the attention of CTOs and CIOs, making sure that there is greater attention to compliance at the “C” level.

For more information on communication compliance in the post-covid world, visit our website at https://www.telemessage.com/

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