The Benefits of Verizon SMS Archiving

 

If you are not get using Verizon SMS archiving technology in your business, you need to consider giving it a try. Text archiving solutions have the capability to record all text message conversations, both between colleagues and with clients. They provide companies with a clear auditable record that they can use for disputes or regulatory requests. However, there are other advantages to using archiving solutions, including optimizing your marketing efforts and preemptively stopping leaks before they happen.

There are various ways in which a Verizon text archiving solution can protect your organization. First of all, it can help you remain compliant.  We live in an era where both client-facing and internal communications are being conducted over such a diverse array of channels, including text messages, email, phone calls, and messengers. Due to this, it is very easy for policies around communication to fall by the wayside.

Since the coronavirus pandemic struck the world, working from home has continued to blur the line between what constitutes official business communications, and employees find themselves interacting with clients and colleagues alike via their mobile phone. Because of this, mistakes are far more likely.

Even though it might drilled into an employee’s head that all business-related conversations conducted over email have to be saved, remembering that policy when chatting in a more casual forum, such as WeChat or SMS, may prove challenging.

Most of the regulated industries tend to have strict requirements around recording business communications, regardless of the channel through which they are conducted, and a lax approach towards compliance can spell disastrous consequences for your business. As seen in recent multi-million dollar fines for companies and banking fines for people who have not remained in compliance with business communications, the learning curve for violations is steep.

For more information on the benefits of Verizon SMS archiving, visit our website at https://www.telemessage.com/

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