How To Ensure Communication Compliance Post-Covid

 

If you have a company in a highly regulated industry, such as the finance or healthcare sector, you need to know what to do in order to ensure communication compliance in a post-covid world. The advent of the coronavirus pandemic brought about many changes in the lives of people all around the world. Even though is brought a crisis to businesses in the initial days, the amount of flexibility that was required to continue the business shattered long-standing conventional practices. Banks and financial service firms also faced the need to shift to the work-from-home culture. Since the pandemic struck the world, a lot of people have been working from home, attended online meetings, and have still managed to be productive.

One of the greatest challenges during this trying time has been communication. Video conferencing tools that organizations used to host internal meetings are now being used for all meetings, because physical meetings have been difficult to conduct since the pandemic struck the world. When employees started working from home, there emerged a need for new communication methods.

Before the pandemic, use of mobile instant messaging applications such as WeChat, WhatsApp, Signal, and Telegram was not permitted in financial service firms. However, because of the evolving circumstances, customers now need a communication channel where they can get a trustworthy feel from the brokers and traders, remotely. Due to the swift and easy approach of mobile messaging applications, they are now the preferred choice of communication among customers and traders.

Use of mobile messaging applications means that regulatory compliance teams usually have to deal with multi-jurisdictional complexity. However, there has been a shift among the compliance teams for a platform-centered approach which helps ensure mobile compliance by addressing their global regulatory requirements.

For more information on communication compliance post-covid, visit our website at https://www.telemessage.com/

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