Challenges of Using WeChat and Telegram in Business
Ensuring
WeChat
compliance and Telegram
compliance is very crucial if you use both WeChat and Telegram to connect
with clients in your business. In the financial services sector, many bankers
and traders find these apps to be very convenient channels of communication
because many of their clients favor using them over other means to transact
business.
For
instance, in China, traders and bankers are actively using WeChat to make deals
even when various companies in other countries shun these messaging apps. Since
instant messaging apps are not compliant with most regulatory requirements, it
means that companies that use them to connect with clients face serious
compliance risks.
These
instant messaging apps are subject to both censorship and surveillance, meaning
that they have no end-to-end encryption that can protect the privacy of an
individual. Multiple applications also make it possible to monitor other users’
conversations. For instance, the application known as mSpy can send reports on
a user’s calls, browsing history, text messages, WeChat and Telegram
conversations, and more, back to the app’s owner.
People
can also use spy software to monitor a user’s activities and invade the privacy
of those that are involved in a conversation. Due to the lack of end to end
encryption, these apps can be accessed via a backdoor and eventually access the
user’s phone.
Another
challenge of using WeChat and Telegram is the possibility of malware infecting
personal devices. These apps have multiple privacy issues, including the risks
of getting infected with malware. Many hackers embedded malicious code in
various apps by convincing developers to use tainted versions of the Xcode
“toolkit,” which is the Apple’s software used in creating multiple apps for
both Mac and the iOS. The iOS App Store was then filled various applications
with malware. Since these apps already had multiple privacy issues, a lot of people
have concerns about their data privacy.
For more information on the challenges
of using WeChat and Telegram in business, visit our website at https://www.telemessage.com/
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