The Benefits of Telegram Archiving
If you Telegram for communication purposes in your
business, you need to invest in Telegram
archiving solution, such as TeleMessage. Leveraging text messaging to
communicate with customers is very important, but you also need to realize that
it is just as important to capture these messages, as they form part of the
customer record. The following are some of the reasons why it is important to keep
records of all text messages.
One of the benefits of Telegram
call recording is compliance. Many organizations, regardless of the
industry that they operate in, need to comply with FINRA, SEC, GDPR, as well as
MiFID II regulations. Government entities, meanwhile, are supposed to comply
with the Freedom of Information Act or various Public Records Laws. These
regulations are applicable to just about any form of modern digital
communication, including social media channels, email, corporate chat
platforms, and text messages.
Sending an SMS or having a quick conversation with a client
does not always feel as if it carries the same weight and obligation as an
email or official letter, but it does. If you are sending out text messages, in
your company, and your organization is subject to any records retention
regulations, those messages need to be captured and archived.
Another benefits of Telegram archiving is that it can help
with litigation. Even if your organization does not need to comply with any
specific rules or regulations, there is another good reason why you need to
capture and archive mobile text messages: litigation preparedness. The same
with emails and recorded phone calls, text and social media messages can be
entered into evidence and used in legal proceedings. So, as a company owner, it
is important to have access to these records, especially when it comes to
defending against false claims and facilitating eDiscovery.
For more information
on the benefits of Telegram archiving, visit our website at https://www.telemessage.com/
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