Archiving Text Messages

  If you Telegram for communication purposes in your business, you need to invest in Telegram archiving solution, such as TeleMessage. Leveraging text messaging to communicate with customers is very important, but you also need to realize that it is just as important to capture these messages, as they form part of the customer record. The following are some of the reasons why it is important to keep records of all text messages. One of the benefits of Telegram call recording is compliance. Many organizations, regardless of the industry that they operate in, need to comply with FINRA, SEC, GDPR, as well as MiFID II regulations. Government entities, meanwhile, are supposed to comply with the Freedom of Information Act or various Public Records Laws. These regulations are applicable to just about any form of modern digital communication, including social media channels, email, corporate chat platforms, and text messages. Sending an SMS or having a quick conversation with a client does n

  If you use WeChat in your business, you need to think about implementing WeChat recording solution. In doing so, you will be able to meet WeChat monitoring MAS requirements and enjoy many other benefits. Below are some of the benefits that you can get from recording WeChat conversations in your business. First of all, WeChat recording can help you keep valuable records. Leading call recording solutions will integrate with your customer relationship management and other information systems. This can prove really helpful for companies that are collecting customer information to deliver more personalized as well as relevant experiences. This will enable you to automatically store call information in the appropriate customer file. There are some tools that can even allow you to remove or anonymous personal details from calls if you are concerned about GDPR. Another thing that WeChat recording can do is help you overcome potential disputes. No matter how big or small your company is, yo

  If you are a business owner, you understand that the current coronavirus pandemic has brought about a lot of challenges, especially to people in the finance sector, mostly regarding compliance to MiFID phone recording requirements. Both credit institutions and investment firms need to record all telephone conversations that are connected with the investment services and activities’ performance, except the operations of Multilateral Trading Facilities or MTF and Organised Trading Facilities or OTF. The Covid-19 pandemic together with the resulting work from home setups has made it really challenging to comply with MiFID II’s regulatory requirements. If you are a business owner, you must take reasonable steps to record voice calls and prevent your employees from making, sending, receiving phone calls on a privately-owned device that your company cannot record. Keeping in mind the circumstances that the Covid-19 pandemic has brought about, ESMA, or the European Securities and Markets A

  Knowing what to do in order to ensure communication compliance in a post-covid world is a very important thing to do as a business person. The advent of the coronavirus pandemic has brought about a lot of changes in the lives of people all around the world. While the initial days the pandemic brought a crisis to businesses, the amount of flexibility that was required to continue the business shattered long-standing conventional practices. Banks and financial firms also faced the need to shift to the work-from-home culture. A lot of people started working from home when the pandemic struck, attended online meetings, and still managed to be productive. The biggest challenge that companies have experience since people started working from home is mobile compliance . Video conferencing tools that companies used to host internal meetings are now being used for all meetings, because physical meetings are no longer possible because of the Covid-19 pandemic. When people started working from

  Over the past few years, the use of WhatsApp and Telegram has steadily grown within financial services. Regardless of the country that you operate in, there is a regulation that says you need to authorize the use of these programs and capture conversations, all in an effort to ensure WhatsApp compliance and Telegram Compliance.  How you do it is a bit complicated question to answer. WeChat Compliance has been around since the year 2011, and Telegram has been around for quite a number of years. So, why is it that they are only becoming a problem now for compliance? The simple answer is their popularity. Just as the once big players in the messaging world replaced the popular ICQ in the nineties and the noughties, right now the preferred chat apps are changing again. They are helped no doubt by the retirement of Google Talk, the demise of MSN Messenger, the lack of a desktop client in Yahoo! Messenger, and the unwillingness of AOL to provide support to regulated industries. Even thoug

  Verizon SMS archiving is something that you should definitely consider employing in your business in order to be compliant with compliant with public record laws, FOIA, FINRA as well as SEC regulations. The good news is that with TeleMessage, there is a lot you can do, including direct SMS and MMS capture for Verizon mobile phones, storing text messages with leading enterprise archiving vendors, and archiving employee text messages in the Cloud or On-Prem TeleMessage has a direct connection to the Verizon network. It captures mobile communication for provisioned company employee phones at the network level. The messages flow via the TeleMessage archive router and are forwarded to the company’s enterprise archive. One of the things that you will love about using Verizon text archiving is the fact that it can integrate with most of the leading enterprise archiving and compliance monitoring solutions. All SMS/MMS messages are encrypted end-to-end from the mobile carrier, through to th