The Benefits of WhatsApp Call Monitoring Organic

 

With the increasing popularity of WhatsApp across the industry spectrum, government bodies are being pushed to pass and implement new laws that would cover the archiving of communications – whether text messages or voice calls – in this channel. The need for WhatsApp call monitoring organic is becoming a very key concern of many industries as more and more employees are using the encrypted app to make phone calls with their colleagues and customers. Since these conversations are likely to include information which is deemed relevant to the organization, they need to be archived for compliance reasons, among other reasons.

WhatsApp is used in a lot of regulated industries. Recent regulation changes need companies to archive mobile and WhatsApp communication as mandated by MiFID, FINRA, SEC, FOIA, and Public Record regulations. The following are some of the significant U.S. laws that mandate the recording of WhatsApp calls, among other electronic content.

One of these laws is the securities and exchange commission (SEC) laws. SEC implements various laws that need companies under its jurisdiction to archive records made by their employees during their business. For instance, there is the SEC Rule 17a-3 and 17a-4 which details that financial services firms must retain records of their marketing materials, sales scripts, audio or visual records, and any electronic or social media records.

There is also the Sarbanes-Oxley Act that you should during WhatsApp call monitoring organic. Section 802 of Sarbanes-Oxley Act of 2002 stipulates that publicly traded companies need to maintain a complete and accurate electronic business record for internal and external reporting. This includes archived copies of electronic documents as well as communications like WhatsApp calls.

For more information on the benefits of WhatsApp call monitoring organic, visit our website at https://www.telemessage.com/

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