The Benefits Of Mobile Call Monitoring

 



Mobile call monitoring is very essential when it comes to achieving compliance in the financial sector. The same way that regulated companies are supposed to record text messages between their employees and clients, compliance teams are supposed to capture voice calls, the recording of which can be analyzed and used for identifying potential financial crimes  both within and outside a company.

Equally important is to ensure the mobile archiving solution can be used for capturing and recording voice calls, mobile SMS as well as instant messages from apps such as WhatsApp regardless of whether an employee is using a company-issued mobile phone or their own device. With such a solution, it will be a lot easier for compliance teams to cope with the coronavirus pandemic because they can monitor the behavior of their employees more effectively 24/7.

Such a system is effective no matter whether employees can be able to communicate with clients and their colleagues via voice call, text messaging or WhatsApp, all which are popular communication tools these days. As a result, broker-dealers, traders and bankers can perform their day to day tasks without experiencing a lot of disruption, saving the company a good amount of money from being able to concentrate on their most essential functions while supporting the compliance efforts of the company.

Using TeleMessage, financial service firms that currently have a work from home policy because of the coronavirus can effectively record text messages, monitor voice calls and achieve efficient WhatsApp archiving for their remote employees.   The TeleMessage mobile archiver is set of enterprise messaging solution that effectively addresses regulatory, compliance as well as eDiscovery response requirements and lessens risk across the government, healthcare and financial sectors.

For more information on the benefits of mobile call monitoring, visit our website at https://www.telemessage.com/

 

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