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Showing posts from October, 2020

Things Do To In Order To Ensure Compliant WhatsApp Call Recording

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  If you own a financial service organization,   not only are you under pressure from   regulatory authorities to put place effective systems and policies for mitigating cybersecurity risks as well as potential breaches,   but you are also supposed to archive text messages and record business related voice calls, including WhatsApp voice calls.   For instance, if you own a bank, you are supposed to record all customer transactions and voice calls as proof that you comply with the request of customers and that you have not breached any laws. Below are some of the financial industry best practices for WhatsApp call recording that you are supposed to follow.   First of all, you need to have clear archiving policies in place and the enforce them. You will be surprised to know that most of the biggest breaches in history are not as a result of deliberate misuse of customer information. Instead, they are as a result of human error, such as accidentally publishing a private call recording

The Benefits Of Public Records Archiving

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  Public records archiving is very important because it ensures that information that you no longer use regularly is stored securely.   It can help prevent loss of data, ensure only the right people have access to the right documents, keep the document organized and easy to access, help your company meet legal requirements for auditing, and save valuable storage space in your office as well as on your server. The primary reason for public records archiving is to avoid losing data. All documents in your company are vulnerable to being corrupted or destroyed either by accident, maliciously, or by natural disaster such as fire or flood. Paper documents can be lost through human, error, theft or an act of God. Electronic documents can be compromised by software or hardware failure, security threats, computer malfunctions and power failure. When your documents are correctly archived, this can be prevented. You will have peace of mind knowing that should the worst happen, your data will

The Advantages Of Using WhatsApp To Email Archiving Solution In Your Business

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  If you have allowed the use of WhatsApp in your business, there are many compelling reasons why you should have a WhatsApp to email archiving solution in place. While you can definitely benefit greatly from using WhatsApp for business, it is important to make sure that this application is used in the right way to be able to get the most out of it. One of the reasons why you should archive WhatsApp messages in your business using an enterprise instant messaging archiving solution is so that you can stay compliant with archiving regulations. Most regulatory agencies have made it so clear that companies should retain all business related messages that are created by employees no matter the type of platform or mobile device used.   You need to take this very seriously especially if you are in the financial industry where   a flood   of unarchived text messages, chat apps as well as social media have been reported in the recent days. As a matter of fact,   FINRA’   regulatory notice

The Benefits Of Public Records Archiving

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  Public records archiving is important for various reasons.   Archiving is a very crucial records management process that you need to be familiar with as a business person or employee. The consequences of failing to understand the archiving processes of your business could pose serious problems later on. It is important to keep in mind that archived data can be made active again, because the implication of not being able to access information again in future is one of the things that dissuade business people from archiving their records. So how exactly can you benefit from public records archiving? First of all, archiving can help prevent data loss.   If information is not archived on secure, central repository, it could be lost forever. Chances of your staff accidentally deleting or misplacing a file may be slim, but it is something that can definitely happen. At times, data recovery experts might be able to retrieve this information, but it can take time, cost a lot of money, and

At Look At The Industry Best Practices For WhatsApp Call Recording

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  With WhatsApp being one of the most popular social apps these days, chances that you are leveraging it in your business to reach more customers. This app can make it easier for your employees to communicate with customers. However, in order to use this app properly and get the most out of it, you must have clear policies and systems in place to make sure that you remain compliant with various WhatsApp call recording regulations.   You must record calls or text messages between your employees and customers as proof that you comply with the request of the customers and are not breaching any laws. One of the industry best practices for WhatsApp call recording that you need to adhere to is make sure clear standards for data access are established.   It is very important to make sure that only authorized individuals can access the archive database, like those that keep information related to customer’s order records, financial information as well as employees’ correspondence across dif