How Insurance Brokers Can Benefit With A Compliant WhatsApp To Email Archiving App


If you have an insurance firm, you are supposed to record messages in accordance with the text archiving, safekeeping as well as the accessibility requirements of the National Association of Insurance Commissioners, the Health Insurance Portability and Accountability Act, Gramm Leach Biley Act as well as the Health Information Technology Act, just to mention a few. While most insurance brokers are aware of both regulatory and business requirements for capturing and recording mobile text messages, many still doubt if the same analysis applies to WhatsApp to email archiving.  WhatsApp is a popular chat platform that is widely used in the insurance industry to today.

When you decide to use WhatsApp in your business, there are various considerations that you have to keep in mind for improving your service and addressing compliance requirements when using a compliant WhatsApp archiving app.  First of all, you must ensure compliance with  key text archiving laws and regulations. Insurance brokers need to comply with a number of mobile archiving laws and regulations that specify the need for capturing and recording all electronic business communications and retaining them in a durable format to a number of years to come. A WhatsApp to email archiving solution can help you meet these legal and regulatory standards in order to avoid the hefty cost of non-compliance.

You can also be able to provide rapid assistance to your customers when you start using a compliant WhatsApp to email archiving app in your business.  Instead of clients dialing a special number and being forced to wait for minutes, or even hours  to speak to a customer service representative, they will be able to use WhatsApp to send information about their policies, inquire about their claims, or respond the to the advice that the insurance brokers gave them.

 For more information on how insurance brokers can benefit with a compliant WhatsApp to email archiving app, visit our website at https://www.telemessage.com

 

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