How You Can Benefit From A Compliant WhatsApp Archiving App



If you are an insurance broker, it is imperative that you record mobile messages in accordance with the text archiving, safekeeping as well as accessibility requirements of the National Association of Insurance Commissioners, the Health Insurance Probability and Accountability Act, the Health Information Technology Act, Gramm Leach Bliley Act, among other legislations and regulations. While most insurance brokers know the regulatory and business requirements for capturing and recovering mobile SMS, there are some that still doubt if the same analysis is appropriate when it comes to WhatsApp archiving. WhatsApp has become a very popular chat platform in the insurance brokerage sector.

There are various considerations you have to keep in mind in improving your service and addressing compliance requirements when using a compliant WhatsApp archiving app. The first one is compliance with key texting archiving laws and regulations. There are several mobile archiving laws and regulations that insurance brokers are mandated to comply to, all which specify the need for capturing and recording all electronic business communications and retention of those records in a durable format for several years. A good WhatsApp archiving solution can surely help you meet these legal and regulatory standards and avoid the hefty costs of non-compliance.

Using a compliant WhatsApp archiving tool can also be very helpful when it comes to submitting claims. You can securely and compliantly allow your clients to submit their claims without the need for downloading online forms or sending photos via email. With the app, you can rest easy knowing that all claim-related information as well as documents are archived in real-time to their preferred archiving vendor. Taking advantage of WhatsApp archiving solution can also help improve customer service in your company. You will be able to provide status update about claims processing or any other transaction very easily.

For more information on how you can benefit from a compliant WhatsApp archiving app, visit our website at https://www.telemessage.com/

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