Things To Consider When Using Compliant WhatsApp To Email Archiving


With billions of users across the world, there is no denying the fact that WhatsApp can benefit both small and large business owners. However, just like texting, the use of WhatsApp in institutions comes with strict archiving standards that you must comply with. The good news is that there is now a solution in the market that can help business people ensure compliance and boost productivity while utilizing WhatsApp.  The following are considerations that you should keep in mind in improving your service and addressing compliance requirements when using a compliant WhatsApp to email archiving app.

One of the important things you should consider is compliance with key text archiving laws and regulations. Companies are mandated to comply with various mobile archiving laws and regulations that specify the need to capture and record all electronic business communications and retain records in a format that can last for several years.  A WhatsApp to email archiving tool can help you meet both legal and regulatory standards to avoid hefty costs of non-compliance.

You also need to consider the need for providing rapid assistance when using a compliant WhatsApp archiving app. Instead of customers calling a special number and being put on hold for a long time to speak to a customer service representative, they can make use of WhatsApp to send information.  They can make use of WhatsApp when they need to send information about their policies or inquire about claims.

By using a WhatsApp to email archiving tool, companies can securely and compliantly allow their customers to submit claims without having to download online forms or send photos via mail. Through WhatsApp, the companies can rest easy knowing that all claim-related information as well as documents are archived in real time to the archiving vendor they prefer.

For more information on what to consider when using compliant WhatsApp to email archiving, visit our website at https://www.telemessage.com/

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