Important Things To Know About FOIA Archiving


FOIA, which in full stands for Freedom of information Act, generally provides any individual the statutory right, enforceable in court, for gaining access to government information in executive branch agency records. It is the legal tool that both private citizens and journalists have for furthering government transparency. More and more people these days have become aware of the fact that they have the right to access government records, including email, social media, text messages, instant messaging and phone calls that are related to the conduct of the government.

For most government agencies, there are two challenges that are experienced when it comes to FOIA archiving, including timely response and record retention. The pressure of responding to FOIA requests is a never-ending challenge to these agencies. According to a study that was done by the Washington-based Center for Effective Government, the top fifteen agencies, which process the most requests from FOIA are still falling short of providing information promptly.

Failure of most of these agencies to meet FOIA archiving deadlines stems from a number of reasons, including limited staffing shortfalls, the ever-complex archiving as well as managing of public records as well as manual processing of requests. When it comes to data retention as well as oversight of public communications, most agencies still have  issues because they rely on their legacy systems to capture and manage more complex records, for instance instant messages and SMS messages.

Despite the hurdles, there are many agencies that are able to improve their efficiency of complying with FOIA archiving needs through technology.  There are several solutions at their disposal to help automate FOIA requests and also streamline record retention as well as archiving capabilities. One of the solutions is the use of web portals. These portals features invoicing and collection system for FOIA fees as well as automated capture of FOIA requests via any channel.

For more information on FOIA archiving, visit our website at https://www.telemessage.com/

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