How To Ensure WhatsApp Compliance In Your Business



If you are a company owner and have allowed your employees to use WhatsApp at work, it is imperative that you do everything you can to stay compliant. The compliance risks that this app presents to businesses that cannot manage and supervise its use are significant. The good news is that there are tools and strategies that you can use to stay compliant when you are using WhatsApp for business purposes. If this app is used properly, it can ultimately help your employees become more productive in their day to day role in your company.

One of the things you could do in order to ensure WhatsApp compliant recording in your business is identify the problems and risks of using this app. Even though it provides a lot benefits, WhatsApp is a consumer-grade app. It uses end to end encryption that makes it difficult to monitor and supervise anyone even by the people who work in the information technology department. Its encryption capabilities can result into a lack of visibility that clashes with regulations such as MiFID II and GDPR. Because WhatsApp is installed on personal devices such as mobile phones and tablets, it can lead to a serious data breach if the devices are lost or not managed properly by the employees.

Another thing you could do in order to ensure WhatsApp compliance in your business is make sure that your employees buy into WhatsApp archiving if you want to ensure compliance. Your staff members need to understand and agree with the necessary steps that they are supposed to take in order to ensure compliance especially with the GDPR. They should be willing and ready to opt in with your data access policies with regards to the use of this app for work. By doing so, it will be clear to the regulators that your employees have allowed you to willingly get access to their messages for compliance purposes.

For more tips on what you could do in order to ensure WhatsApp compliance in your business, visit our website at https://www.telemessage.com/

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