The Benefits of Telegram Archiving
Having a Telegram archiving solution is necessary if you use Telegram for communication purposes in your business. The same way you archive company emails, you also need to archive text messages. Not only is this important for compliance reasons, but it also provides the following benefits. One of the areas that Telegram call recording can help in is training and HR intervention. Whether communication is happening on the phone, on social media, over email, or via mobile text messages, you need to know exactly what conversations your employees are having with both coworkers and customers. If an employee is making unrealistic promises to a customer or harassing a colleague, you need to know about it. It is important for you to have a central point where both new and old messages can be investigated, and where their authenticity is irrefutable. By having these detailed records, you will be ready for any necessary disciplinary measures. Even if there are no red flags at the moment, the