Posts

Showing posts from March, 2022

The Benefits of Telegram Archiving

Image
  Having a Telegram archiving solution is necessary if you use Telegram for communication purposes in your business. The same way you archive company emails, you also need to archive text messages. Not only is this important for compliance reasons, but it also provides the following benefits. One of the areas that Telegram call recording can help in is training and HR intervention. Whether communication is happening on the phone, on social media, over email, or via mobile text messages, you need to know exactly what conversations your employees are having with both coworkers and customers. If an employee is making unrealistic promises to a customer or harassing a colleague, you need to know about it. It is important for you to have a central point where both new and old messages can be investigated, and where their authenticity is irrefutable. By having these detailed records, you will be ready for any necessary disciplinary measures. Even if there are no red flags at the moment, the

Things To Know About WeChat Recording

Image
  Right now, WeChat is one of the top standalone multi-services applications in the world. This app recently bypassed 900 million daily active users, including a lot of Chinese traders and bankers. Around 80 percent of all Chinese WeChat users even use the app in the workplace, something that has resulted into its mass adoption in China. Those who have embraced the use of this app need to implement WeChat recording in order to ensure WeChat monitoring MAS compliance. The business landscape of China has seen a widespread WeChat use as both firms and their customers see the app as a convenient communication channel. Not only is app useful for communication purposes, but it is also used for bill payments and connecting with people through social media. Both WeChat and WeChat Work have wide range of features that their respective users can fully enjoy while using the apps. Due to the widespread use of WeChat in China, foreign firms are being forced to adopt the messaging app for their of

Important Things To Know About The MiFID Call Recording Requirements

Image
  When the coronavirus pandemic struck the world, it brought with it a lot of challenges, including challenges regarding compliance to MiFID II requirements for financial institutions. Both credit institutions and investment firms need to record all telephone conversations that are connected with the investment services as well as activities’ performance, except the operations of Multilateral Trading Facilities or MTF and Organized Trading Facilities (OTF). The pandemic as well as the resulting work from home setups have made it so challenging to comply with MiFID phone recording regulatory requirements. If you own a business in the finance sector, you need to take reasonable steps to record voice calls and prevent your employees from making, sending and receiving phone calls on a privately-owned device that you cannot record. Taking into consideration the circumstances brought by the pandemic, the European Securities and Markets Authority recognizes that recording relevant telephone

How To Ensure Communication Compliance Post-Covid

Image
  If you have a company in a highly regulated industry, such as the finance or healthcare sector, you need to know what to do in order to ensure communication compliance in a post-covid world. The advent of the coronavirus pandemic brought about many changes in the lives of people all around the world. Even though is brought a crisis to businesses in the initial days, the amount of flexibility that was required to continue the business shattered long-standing conventional practices. Banks and financial service firms also faced the need to shift to the work-from-home culture. Since the pandemic struck the world, a lot of people have been working from home, attended online meetings, and have still managed to be productive. One of the greatest challenges during this trying time has been communication. Video conferencing tools that organizations used to host internal meetings are now being used for all meetings, because physical meetings have been difficult to conduct since the pandemic s

The Benefits of Ensuring WeChat and Telegram Compliance

Image
  If you use WeChat and Telegram in your business, you need to know the right steps to take in order to ensure WeChat compliance and Telegram Compliance . Instant messaging applications are being used by various companies to connect with their clients. For instance, in the financial services sector, a lot of traders and bankers find apps such as WeChat and Telegram to be convenient channels of communication because many of their clients favor using them over other means to transact business. Bankers and traders in China actively use WeChat to make deals even when various companies in other countries shun this app.  Instant messaging apps are not compliant with a lot of regulatory requirements, meaning that companies that use them can face serious compliance risks. Since WeChat and Telegram are already feared to cause problems at the national level, it stands to reason that the business communications that are done through these apps can also be monitored through spyware. WeChat in par

Things To Know About Verizon Text Archiving

Image
  If you have never considered investing in Verizon SMS archiving solution, you should consider doing so. While so many organizations are familiar with the regulatory need to archive email communications, only a small number are aware that they should archive other content too. Findings from research show that only 50 percent of work generated content is ever archived. On the other hand, all relevant standards as well as the regulations that initially focused on email have been updated to include mobile communication and social media. With the popularity and increased use of text messaging for business, all major laws, regulations as well as the regulatory bodies in the United States of America and Europe recognize work-related content that is created on personal and company-issued mobile phones as a valid business record. There are many regulatory bodies as well as pieces of legislation that regulate this area and mandate the monitoring and retention of all electronic communications.