Archiving Text Messages

With billions of users across the world, there is no denying the fact that WhatsApp can benefit both small and large business owners. However, just like texting, the use of WhatsApp in institutions comes with strict archiving standards that you must comply with. The good news is that there is now a solution in the market that can help business people ensure compliance and boost productivity while utilizing WhatsApp.  The following are considerations that you should keep in mind in improving your service and addressing compliance requirements when using a compliant WhatsApp to email archiving app. One of the importa nt things you should consider is compliance with key text archiving laws and regulations. Companies are mandated to comply with various mobile archiving laws and regulations that specify the need to capture and record all electronic business communications and retain records in a format that can last for several years.   A WhatsApp to email archiving tool can help

                                                                                  Recording mobile messages is something that you should consider doing if more and more business in your company is being done via text messages.   Just like social media, SMS can result in rapid fire two-way communication that can lead to data loss. You need to ask yourself what can happen, for example, if a customer conversation with a client is deleted from a mobile device that belongs to an employee. If you not have a copy of that conversation stored somewhere, it may be lost forever. While it is definitely beneficial to leverage text messaging to communicate with customers in your company, you also need to realize that it is just as important to record mobile text messages as they form part of the customer record. By keeping a record of all text messages in your company, you will ensure that compliance requirements set by FINRA, SEC, MiFID II and other regulatory requirements are met. If yo

                                                        Whether or not to archive text messages in your business is a question that you may be asking yourself right now. If you are leveraging text messages to communicate with customers in your company, it is important that you capture these messages as they form part of customer record. One of the reasons why you should archive text messages is to ensure compliance. It is very likely that your organization needs to comply with SEC, FINRA, MiFID II and GDPR regulations.  If you run a government entity, you need to comply with the Freedom of Information Act or various public record laws. These regulations are applicable to just about any form of digital modern communication, such as social media channels, email, text messages and corporate chat platforms. To some people, sending a short text message or having a quick conversation with a customer or client does not  feel as if it carries the same weight and obligation as an o

                                                      If you have a business in the health sector, HIPAA secure messaging is something that you definitely want to take advantage of.   It can be defined as the exchange of patient information or protected health information between nurses, physicians and hospital employees via secure and encrypted platforms that adhere to the mandates of the Health Insurance Portability and Accountability Act regulations.   If your employees do not use a HIPAA-secure application when exchanging messages that contain protected health information, it can result into HIPAA fines. So what are the benefits of using a HIPAA secure messaging app? The first benefit is decreased costs and improved efficiency. A study that was conducted by the Ponemon Institute showed that the traditional use of pagers in the health sector adds costs and time that it takes to care for patients. Their research showed that pagers cost the healthcare industry an additiona