Archiving Text Messages

Enterprise text messaging is something that you should consider investing in if you are a business owner. It has become a very essential apart of effective multi-channel marketing nowadays. Many companies are already using it to improve their sales and reach more customers, so you wound not want to be left behind. If you are not already using it in your business, you are potentially missing out on communications with your customers as well as increased return on investment. You will not regret investing in it at all provided that it is implemented properly in your business. There are some company owners who mistakenly believe that enterprise text messaging requires heavy investment in apps and does not offer personalized, targeted communication. You will find that it is not true once you start using enterprise text messaging in your company. The truth of the matter is that access to mobile communications is so easy than perceived. Gaining access to the mobile devices of consumers

If you are a company owner, there are many reasons why it is important to capture mobile calls. Government regulations may be in effect, internal policies may have changed or you may be looking to increase the bottom line. With the help of the best call recording software, you will be able to record phone conversations that your employees have with your customers and store them in digital audio format. This software is extremely important when it comes to providing excellent customer service and increasing your sales. There are a number of advantages that you will get as when you  capture mobile calls  in your company. The first advantage is customer satisfaction. The interaction between your employees and customers is very important. You need to make sure that your employees are able to communicate clearly to your customers to avoid the risk of losing them to your competitors. The employees should treat your customers with respect, maintain phone etiquette, provide answers to a

If you are a company owner and are looking for a way to extend the value of your investments is collaboration and communication technologies, enterprise text messaging is something that you should consider investing in. With advanced messaging, you will be able to equip your employees with the tools that they need in order to stay constantly connected to their fellow peers, partners, managers and clients. However, allowing your employees to control your company’s choice of text messaging platforms can be a huge mistake. This is because consumer-grade messaging apps do not have the features and functionality required to achieve the productivity and security you expect from enterprise solutions. There is a lot riding on your company’s enterprise text messaging technology. Even the smallest problem in the communication processes can cause big headaches for your manager and employees. In most cases, if your managers are unable to quickly connect with external stakeholders or team memb

We live in an era where there is increased use of personal mobile devices for work-related discussions. People are constantly using unconventional means to discuss work-related business, and government officials are no longer turning a blind eye to this fact. For instance, a city attorney can send a text message to a colleague instead of an email or use their personal device instead of an official city phone. These messages are being recognized as matters of public record, meaning that secure FOIA text archiving in a proper manner is needed. In 2011, the office of the attorney general of Texas ruled that emails as well as text messages that are sent between public officials should be considered public information that is subject to the Texas Public Information Act. Before this ruling, a city in Texas had received a request for emails and SMS text messages that are sent between the commission members of the city, the senior personnel and the city secretary. Even though the cit

As a businessperson, you probably already understand the important role that social media plays when it comes to improving your business operations. In the last decade, social media played an integral role in revolutionizing the business landscape. It has become a very important tool for employee communications. Due to the increased usage of social media in companies, financial regulatory authorities around the world have established various strong regulatory mechanisms to make sure that social media communications with clients and investors are being captured, retained and supervised by financial firms. A good example is the IIROC regulatory notice 11-0349 from the Investment Industry Regulatory Organization of Canada. This notice was implemented in 2011 and it replaced the MR0281 notice from 2004. It is aimed at assisting members to meet the compliance requirements of Rule 29.7. The IIROC text archiving notice notes that whether a text message is business-related, and t

If you are an owner of a company or organization, you need to know what public records text archiving is and if it is something that can be used in your business. Your company’s text messages need to be archived. The reason for this is that it is important for the reputation and security of your company. Text messages have become the mainstay of modern communication, both for business communication and personal use. Due to the increased use of mobile devices in business, it is even more important that your company archives mobile communication that is created by or sent by those devices. Bring Your Own Device (BYOD) polices are being adopted or embraced by most companies nowadays. So as a company owner, you need to know the risks associated with employees that use their personal devices for business efforts. Because of BYOD, you can help protect yourself and the interests of your company by implementing mobile device policies that include the requirements for archiving elect

Leaders in government institutions are no longer turning a blind eye to the fact that everyone uses personal mobile devices for work-related discussions. Today, a lot of people are using formerly unconventional means to discuss business matters. For instance, it is not surprising anymore to see a city attorney sending a text message to a colleague instead of using email, their personal device or an official city phone. Due to this, it is only fair that these messages or communications be legally recognized as matters of public record.  Secure FOIA text archiving is the proper manner in which these messages can be handled. In early 2011, the Office of the Attorney General of Texas ruled that text messages as well as emails that are sent between public officials can be considered as public information subject to the Texas Public Information Act. Prior to this, a city in this state had received a request for emails and SMS text messages that are sent between the commission bet

MiFID mobile phone recording brings forth a couple of mobile phone recording technologies that mainly cater to the needs of financial service firms in the UK. They include app-based mobile phone recording, network-based mobile phone recording and enterprise number-based mobile phone recording. App-based mobile phone recording requires financial advisors as well as corporate broking firms to install special native apps on their mobile devices. When you implement it in your business, your employees will be able to freely exchange text messages and phone calls with their colleagues and then send copies of those communications through vendor-owned cloud-based servers or centralized archiving database to archive these records. The app-based solutions are independent of the mobile network operator, meaning that you can be able to archive mobile communication regardless of where they are located. The second MiFID mobile phone recording is the network-based mobile phone recording so