Archiving Text Messages

  If you are not get using Verizon SMS archiving technology in your business, you need to consider giving it a try. Text archiving solutions have the capability to record all text message conversations, both between colleagues and with clients. They provide companies with a clear auditable record that they can use for disputes or regulatory requests. However, there are other advantages to using archiving solutions, including optimizing your marketing efforts and preemptively stopping leaks before they happen. There are various ways in which a Verizon text archiving solution can protect your organization. First of all, it can help you remain compliant.  We live in an era where both client-facing and internal communications are being conducted over such a diverse array of channels, including text messages, email, phone calls, and messengers. Due to this, it is very easy for policies around communication to fall by the wayside. Since the coronavirus pandemic struck the world, working fr

  So you have decided to use Telegram for communication purposes in your business. Implementing Telegram archiving is very important if you have decided to make this step. There are so many things that a good archiving solution can do for you, one of them being providing business insight. Today, companies use their archived data for a lot more than compliance and legal discovery. With the focus these days shifting to business improvement, increased oversight and proactive archiving, information governance as well as the need to protect valuable company information are currently assuming a more central role in enterprises. A good Telegram call recording will have sophisticated options that will enable you to analyze and draw valuable conclusions from your archived data and extract information that will benefit your entire organization. When you look at your archive as a strategic business asset rather than something that you should use only in emergency situations, it will give you un

  If you use WeChat for communication purposes in your business, investing in a good WeChat recording solution is very important. In the current business environment, monitoring how effectively your employees deal with your callers is very important not just for customer satisfaction, but for some industries this will be mandated for all purposes.  The most effective way of doing this is by using a text or call recording solution. One of the ways that WeChat monitoring MAS can help you is evaluating staff performance. So many companies have a set script that their employees follow. The question on everyone’s lips now is: how many of your employees are actually following best practice? If you have a text or call recording solutions with the appropriate functions, it can management the ability to  actively monitor staff and offer a better understanding of what areas need improving. By listening to live recorded calls, you can be able to implement quality control and ensure internal pro

  If you are a business person, you need to make sure that you comply with MiFID phone recording requirements. The coronavirus pandemic brought multiple challenges to financial institutions, especially regarding compliance to MiFID II requirements. Credit institutions and investment firms are supposed to record all telephone conversations that are connected with the investment services and activities’ performance, except the operations of Multilateral Trading Facilities and Organised Trading Facilities. In the early stages of the pandemic when there were lockdowns, people had to opt for work from home setups which made it challenging to comply with MiFID II’s regulatory requirements. As a company owner, it is imperative that you take reasonable steps to record voice calls and prevent your employees from making, sending, receiving phone calls on a privately-owned device that the firm cannot record. Due to the circumstances brought by the pandemic, the European Securities and Markets Au

  Ensuring communication compliance is very crucial for companies in heavily regulated industries. For such companies, Enterprise Mobility Management (EMM) plays a very crucial role in maintaining compliance with text message archiving regulations. It makes it possible for organizations to boost the productivity of their employees by enabling them to use mobile devices – BYOD, CYOD, or company-owned - for their tasks, while at the same time securing these devices and the apps and information installed and stored in them. Due to the rapid advances in enterprise mobility for the past recent years, it is very challenging for smaller and medium-sized companies to identify the solution that will best fit their electronic communication archiving requirements. However, with more and more cutting-edge features being rolled out by vendors each passing year, there are select capabilities that your company needs to focus on so that your selected EMM platform is robust enough to meet your text me

  Do you use instant messaging apps like WeChat and Telegram in your business? If you do, it is important to know the right steps to take to ensure WeChat compliance and Telegram compliance . Instant messaging applications have been repeatedly used in various companies to connect with their clients. In the financial services sector, a lot of bankers and traders find apps such as WeChat and Telegram to be convenient channels of communication because many of their clients favor using them over other means to transact business. But these apps are feared to cause problems at the national level, it stands to reason that the business communications can also be monitored through spyware. For instance WeChat is subject to both censorship and surveillance, meaning that the app does not have end-to-end encryption that can protect an individual’s privacy. Multiple applications also enable people to monitor other users’ conversations. The application called mSpy can send reports on a user’s calls