Best Practices To Implement In Order To Ensure Effective Mobile Text Message Recording
If you have a business where you heavily rely on text messaging to communicate, it is imperative that you record mobile text messages . Failure to capture and record messages in your business for FOIA request can lead to negative media backlash as well as loss of public trust. For this reason, it is important that you have an efficient process for capturing and archiving mobile text messages as well as voice calls. There various best practices that you should implement in order to ensure effective mobile SMS archiving process in your company. First of all, you need to know when mobile communications are considered public records. The government sector is regulated by sets federal, state as well as local public records archiving requirements. So before you go ahead to create mobile communication policies for your organization, you need to first determine the applicable rules that indicate when texts of public officials and employees are subject to open record laws. Anothe