Archiving Text Messages

You are probably thinking of allowing the use of WhatsApp in your business if most of your employees are millennials and generation Y members who prefer communicating via this app. When you make this move, you should archive WhatsApp messages in your business using an enterprise instant messaging archiving solution. WhatsApp archiving can help you in many different ways. First of all, it can help you stay compliant with archiving regulations. Most regulatory agencies have made it very clear that companies should retain all business-related messages that are created by employees. This is very important especially for financial service firms, where the flood of unarchived chat apps, text messages and social media has made headlines in the recent past. WhatsApp archiving can also help in boosting your employee productivity and morale. In most companies, a lot of employees are resorting to mobile messaging apps as their preferred means of communication these days. If you deci

When you decide to make of WhatsApp in your business, you must have clear policies and systems in place to make sure that you remain compliant with various voice call recording regulations.   If for instance you have a financial institution, you need to make sure that all of your customer transactions are recorded, such as the orders you take from the clients over the phone when buying or selling a stock. You must record these voice calls as proof that you comply with the request of customers, and that no laws are being breached. There are several financial industry best-practices for WhatsApp call recording that you need to follow when you decide to use this app in your business. First of all, you need to make sure that you have clear archiving policies and enforce them.  Most of the biggest breaches in history are not due to deliberate misuse of customer information. Instead, they are because of human error such as publishing private call recording accidentally or gaining un