Archiving Text Messages

If you are a business person, most of your employees are probably millennials. As you probably know, the preferred mode of communication for millennials is consumer massaging chat apps. One of the most preferred chat apps that the millennials use is WhatsApp. This app boasts over 1.5 billion users worldwide, something that makes it one of the most important mobile channels that you should not fail to take advantage of in your business.   When you decide to use WhatsApp in your business, you need to educate yourself on the importance of WhatsApp archiving. One of the things that archiving WhatsApp messages will do is help you stay compliant with archiving regulations. Regulatory agencies require companies to retain all business-related messages that are created by employees. You will find this to be very important if you work in a financial services organization where there has been a reported flood of unarchived text messages, social media messages and chat apps. Even if you

Whether or not to invest in public records archiving is something that you may be asking yourself if you are a business person.   Archiving can help you manage records in your business easily, so you need to make sure that your employees are familiar with it. Consequences of not understanding your business’ archiving processes could lead to serious problems in future. So how exactly can public records archiving be of help to your business? First of all, archiving can help prevent data loss.   Information that is not archived on a central, secure repository is at a great risk of being lost forever. An employee can accidentally delete and misplace a file. Even though there are cases where data recovery experts might be able to retrieve this information, it is something that may cost you a lot and take some time, and it may not be 100 percent accurate.   With records archiving, employees can retrieve backup data independently without relying on the expertise of third parties.

Implementing MiFID phone recording compliance is something that   you should consider doing if you are a business owner. Before you do so, you should look at the official ruling that is used to describe the storage of the relevant records around a trade. This ruling states that an investment firm shall take all reasonable steps for recording telephone conversations as well electronic communications. Provided that you take the right steps in implementing MiFID phone recording, you will enjoy the following advantages. First of all, you will be able to coach your team more effectively. By recording phone calls in your organization,   you can hear how team   members speak to customers. This can be a great opportunity for you to help your team members improve their communication skills and also give them tips for selling more effectively.   Anyone in your company, from top sales people to receptionists can benefit from the granular coaching that managers can provide due to monitor

If you are a business owner, you are probably leveraging text messages to communicate with your customers.   However, as you do that, you also need to realize that it is important for you to archive text messages, as they form part of the customer record. There are quite a number of reasons why it is important to capture and archive text message communications in your company. One of them is compliance. Most companies or organizations need to comply with SEC, FINRA, MiFID II as well as GDPR regulations.   Meanwhile, government entities need to comply with the Freedom of Information Act and various Public Record Laws. The above-mentioned compliance regulations apply to just about any form of digital communication, be it social media channels, email, text messages and corporate chat platforms. Even though chatting with a client or sending them a short text message in some cases does not feel as if it carries the same weight and obligation as an official letter, it does. If