Things To Know About Text Messaging Compliance
Most businesses nowadays usually use SMS messaging as a mission-critical as well as a customer service medium. However, before you go ahead to leverage this format, you must fully understand the premises of an old regulation that regulates the way businesses are supposed to communicate with their customers or ensure text messaging compliance – the Telephone Consumer Protection Act. This is a law that was enacted way back in 1991 to regulate telephone marketing calls, artificial or pre-recorded messages as well as the use of automatic telephone dialing systems. It is aimed at protecting consumers by preventing intrusive business practices as well as unwanted marketing messages by companies due to the rise of automatic telephone dialing systems. So how can the Telephone Consumer Protection Act help in ensuring text messaging compliance ? The TCPA allows you to file lawsuits and collect damages for getting unsolicited telemarketing calls, pre-recorded calls, faxes or audio dialed...
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